Please limit e-mail to comments or questions about the web site.  If you need technical support, visit the Microsoft newsgroups where you can get a response from me if I know the answer and possibly responses from several other people.

TROUBLESHOOTING SCANDISK PROBLEMS. 

1.  Apply one recommendation at a time and then try Scandisk again to see if it helped. 

2. Disable the screensaver and anti virus program and unplug the cable/DSL modem (if any).

3.  Delete the files in the Recycle Bin, the browser cache (Temporary Internet Files folder if using MSIE) and the Temp, History and Recent folders.  Corrupt files can cause scandisk problems.

4.  You may receive a notice indicating the drive was written to and caused scandisk to restart. This means some process is causing hard drive activity which interferes with scandisk.  Either reboot to safe mode and run scandisk from there or use EndItAll, a free program which shuts down nearly all running programs except Explorer and Systray.  Download the program from here: www.docsdownloads.com/Tier1/enditall.htm To boot to safe mode in W98, see:    http://support.microsoft.com/support/kb/articles/q180/9/02.asp

5.  There are so many Knowledge Base articles about scandisk that I could not include them all.  If you don’t find an article below that applies to your situation, check the following article:

List of Articles About the ScanDisk Tool
http://support.microsoft.com/support/kb/articles/q287/9/14.asp

Scandisk and Disk Defragmenter Processes Are Not Completed
http://support.microsoft.com/?scid=kb;EN-US;Q264746

Disk Is full..." or "ScanDisk Cannot Check the Drive
http://support.microsoft.com/support/kb/articles/q137/9/18.asp

Description of ScanDisk for Windows (Scandskw.exe) in Windows 98
http://support.microsoft.com/support/kb/articles/q186/3/65.asp

Error Message: ScanDisk Cannot Check Drive
http://support.microsoft.com/support/kb/articles/q154/9/98.asp

ScanDisk Errors on IDE Hard Disks Larger Than 32 GB
http://support.microsoft.com/support/kb/articles/q243/4/50.asp

How to Cause ScanDisk for Windows to Retest Bad Clusters
http://support.microsoft.com/support/kb/articles/q127/0/55.asp

ScanDisk Fails Repairing Bad Allocated Cluster
http://support.microsoft.com/support/kb/articles/q130/5/11.asp

Err Msg: ScanDisk Has Restarted 10 Times Because Windows
http://support.microsoft.com/support/kb/articles/q222/4/69.asp

Err Msg: ScanDisk Was Unable to Finish Correcting This
http://support.microsoft.com/support/kb/articles/q149/4/32.asp

Err Msg: ScanDisk Cannot Check This Drive Now Because the
http://support.microsoft.com/support/kb/articles/q134/4/56.asp

ScanDisk Reports Invalid Date/Time for Many Files
http://support.microsoft.com/support/kb/articles/q132/6/27.asp

Error Message: Not Enough Memory to Run ScanDisk
http://support.microsoft.com/support/kb/articles/q134/9/86.asp

ScanDisk Out of Memory Error Message
http://support.microsoft.com/support/kb/articles/q132/8/32.asp

Disk Defragmenter or ScanDisk Loops Continuously
http://support.microsoft.com/support/kb/articles/q172/4/73.asp

General Protection Fault Error Message Running ScanDisk
http://support.microsoft.com/support/kb/articles/q135/9/64.asp

ScanDisk Repeatedly Tells You to Exit and Run ScanDisk Again
http://support.microsoft.com/support/kb/articles/q106/0/95.asp

How ScanDisk Fixes Bad Sectors
http://support.microsoft.com/support/kb/articles/q103/9/56.asp