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DIAL UP NETWORKING (DUN) PASSWORD PROBLEMS ON NON-NETWORKED SYSTEMS:
1. The W98 logon screen at boot must be configured and used correctly or your DUN password will not save. Go through all the instructions without skipping steps you may have previously tried.
2. Do a find on: *.pwl and rename all you find by changing the extension to ".old." Once all password problems are resolved, you can delete the files with the .old extension. This will cause you to lose all passwords stored in the .pwl file; however, it is otherwise difficult to find out if the file is corrupt. Reboot and the Windows logon screen should appear. Once you logon, a new .pwl file will be created.
3. Open the registry editor and browse to this key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Network
If there is an entry named "DisablePwdCaching" in the right-hand pane, right click and delete it. Note: While KB article 148925 suggests changing the value to "0" (zero), this does not always work.
4. If you are a single user (no user profiles):
a. When the logon screen appears, enter a user name and a password--do NOT use the cancel button as that precludes the DUN password from being saved. A forbidden symbol can not be used as part of the user name. The symbols are: \/:*?"<>|
b. If you do not want to enter a password each time at boot, you can establish a blank password. When the Windows logon screen appears, enter a user name only and hit OK twice. Go to Control Panel, Passwords, User Profiles and ensure the "All User's" box is marked. Go to Control Panel, Network and ensure that the Client for MS Networks is installed. Go to the Primary Network Logon box and select "Windows Logon." If the logon screen continues to appear and you have Tweak UI installed, go to the Paranoia tab and remove the mark from "Clear Last User."
c. If a logon screen does not appear on boot, open the registry editor (Start Menu, Run and type: regedit and hit OK). On the toolbar, click Edit and do a find on: autologon When found, right click the entry and delete it. Reboot to get the logon screen.
5. If user profiles are being used:
a. User names and passwords must be entered--do NOT click the cancel button. Go to Control Panel, Passwords, User Profiles and ensure the "Users Can Customize" box is marked. Go to Control Panel, Network and ensure that the Client for MS Networks or Microsoft Family Logon is installed and then in Primary Network Logon and select "Windows Logon" or "Microsoft Family Logon" as appropriate. Note: A forbidden symbol can not be used as part of the user name. The symbols are: \/:*?"<>|
b. If the logon screen doesn't appear, see para 4c.
6. If the save box on the DUN screen is greyed out, this is generally an indication that the Windows logon was not done or done properly, or that the appropriate client (normally the Client for MS Networks or Microsoft Family Logon) is not in the DUN configuration (Control Panel, Network).
7. With certain versions of DUN, you must interrupt the ISP connection in order to enter the user name and password. To do this, open Explorer to the DUN folder and left-click it once. On the toolbar, click Connections and Settings. Place a mark in the "Prompt for Info" box. Once the DUN password is saved, remove the mark from the "Prompt" box.
8. You must make an actual connection to your ISP before the DUN password will save.
9. There are numerous Knowledge Base articles on this subject available at: support.microsoft.com/default.aspx?pr=kbinfo Damaged Password List File Does Not Save Passwords, 135197
Dial-Up Networking Password Is Not Saved, 148925
Save Password Check Box Is Unavailable, 137361
User Information Not Saved for Dial-Up Networking Connection, 141546
No Windows or Network Logon Dialog Box at Startup, 141858
Save Password Check Box Is Unavailable, 137361
How to Disable and Delete User Profiles, 156826 |
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